Submit your pic/logo: Attach your image to the order form or DM us with your order number

Digitisation: Our team of artists will digitise your image and convert it into a tuftable format

Confirmation: Our team will contact you via email/chat with our pre-tuft drawings to confirm final design

Tufting: Tufting process begins! Our team will begin production.

Complete: Your personalised Rug is now complete and will be shipped to you! How exciting! Tracking notifications will be emailed on dispatch.

FAQ:

What is the lead time on orders?

Lead time on orders range from 1-2 weeks for stocked items, 3-4 weeks for custom logo orders (depending on the complexity)

What file types are accepted for custom orders? 

Files types accepted include: jpeg, png, svg, ai, DXF and DWG.

I have a really detailed logo/picture, will this work?

Depends! As these are hand tufted, there are limitations how detailed logos will show and will often be simplified in the digitisation stage – Simpler the better!

If you have any questions on wether you think your logo will work or not, click the live chat below and we’ll help you out